Faq

How do I prep my hair before my braid appointment ?

Hair needs to be washed and blown out dried we also provide this service for a small cost .


What payment methods do you accept

We accept cash , zelle , major credit cards & Klarna after pay.


Do you charge my card at booking?

No . Your card is charged only after your hair is completed.


Do you charge a cancelation or no show fee?

Yes . No show Appointments are charged 50% no show fee and late cancellations are charged at 30%.


Do you require deposit to secure a spot?

Yes. We require a $50 deposit received via Zelle to secure an appointment spot. It goes towards your service. It is non refundable . It can be transferred to another service or to a friend ( sister or daughter e.tc. )in the event you are not able to make original appointment.


Do you provide detangle service ?

Yes we do for a fee.


What are your hours ?

Norcross , GA

Monday - Saturday

6am - 6pm

Fayetteville,GA

Tuesday - Friday

8am - 6pm

Saturday

7am - 6pm

Snellville

Monday - Tuesday look

9am - 5pm

Wednesday - Saturday 8am - 6pm


What are your appointment booking slots ?

Norcross

6am , 9:30am , 1pm & 4:30pm

Last appointment of the day is 4:30pm ( grace period we will see you no later than 5pm considering traffic and other unforeseen circumstances)

Fayetteville

Tuesday - Friday

8am , 11:30am , 3pm

Saturday

7am , 10:30am , 2:30pm

Last appointment of the day is 3pm( grace period we will see you no later than 4pm considering traffic and other unforeseen circumstances)

Snellville

Monday - Saturday

8am , 11:30am , 3pm

Last appointment of the day is 3pm ( grace period we will see you no later than 4pm considering traffic and other unforeseen circumstances)


I am trying to book online but I don’t see any availability for the day I want to come in? 

Please call your location to get further assistance with booking?


How do I cancel my appointment?

Please log in into your Fresha profile and cancel your appointment 24hrs before the appointment time . Or call the salon to help you with cancellation.


Can I cancel my appointment via text messages ?

We do not accept text messages to cancel appointments at this time.


Do you charge a convenience fee?

Yes we do for all credit and debit payments via Fresha a $4 fee is added and Klarna payments have a 5.99% fee already added to service.


Do you provide consultation before appointment are booked?

Yes we do. Booked Consultation are $25 for 25 minutes . Consultation fee is applied to a service when an appointment is booked.

Consultation is non refundable if you don’t book an appointment.


Do you provide anti itch braiding hair?

Yes we do provide anti itch pretreated & prerinsed braiding hair for a small cost.


Do you teach braiding classes and workshops?

Yes we do. Classes and workshop dates will be posted on our website soon.


Do you provide business coaching and consultation ?

Yes we do provide business coaching and consultation? Details coming soon


How soon in advance should I book my appointment?

Appointments can be booked 2 weeks to 3 months in advance .


Do you all accept walk ins ?

We are by appointments predominantly. Walk ins welcomed ONLY if we can accommodate such on the schedule .