Faq
How do I prep my hair before my braid appointment ?
Hair needs to be washed and blown out dried we also provide this service for a small cost .
What payment methods do you accept
We accept cash , zelle , major credit cards & Klarna after pay.
Do you charge my card at booking?
No . Your card is charged only after your hair is completed.
Do you charge a cancelation or no show fee?
Yes . No show Appointments are charged 50% no show fee and late cancellations are charged at 30%.
Do you require deposit to secure a spot?
Yes. We require a $50 deposit received via Zelle to secure an appointment spot. It goes towards your service. It is non refundable . It can be transferred to another service or to a friend ( sister or daughter e.tc. )in the event you are not able to make original appointment.
Do you provide detangle service ?
Yes we do for a fee.
What are your hours ?
Norcross , GA
Monday - Wednesday
8am - 6pm
Thursday - Saturday
7a,- 7pm
Fayetteville,GA
Tuesday - Friday
8am - 6pm
Saturday
7am - 6pm
Snellville
Monday - Tuesday
8a,-6pm
Wednesday - Saturday
8am - 6pm
Arlington, TX
Monday - Saturday
10am - 4pm
What are your appointment booking slots ?
Norcross
Monday - Wednesday
8am
12pm
4pm
Thursday - Saturday
7am
11am
3pm
Last appointment of the day is 4:30pm ( grace period we will see you no later than 5pm considering traffic and other unforeseen circumstances)
Fayetteville
Tuesday - Friday
8am , 11:30am , 3pm
Saturday
7am , 10:30am , 2:30pm
Last appointment of the day is 3pm( grace period we will see you no later than 4pm considering traffic and other unforeseen circumstances)
Snellville
Monday - Saturday
8am , 11:30am , 3pm
Last appointment of the day is 3pm ( grace period we will see you no later than 4pm considering traffic and other unforeseen circumstances)
I am trying to book online but I don’t see any availability for the day I want to come in?
Please call your location to get further assistance with booking?
How do I cancel my appointment?
Please log in into your Fresha profile and cancel your appointment 24hrs before the appointment time . Or call the salon to help you with cancellation.
Can I cancel my appointment via text messages ?
We do not accept text messages to cancel appointments at this time.
Do you charge a convenience fee?
Yes we do for all credit and debit payments via Fresha a $4 fee is added and Klarna payments have a 5.99% fee already added to service.
Do you provide consultation before appointment are booked?
Yes we do. Booked Consultation are $25 for 25 minutes . Consultation fee is applied to a service when an appointment is booked.
Consultation is non refundable if you don’t book an appointment.
Do you provide anti itch braiding hair?
Yes we do provide anti itch pretreated & prerinsed braiding hair for a small cost.
Do you teach braiding classes and workshops?
Yes we do. Classes and workshop dates will be posted on our website soon.
Do you provide business coaching and consultation ?
Yes we do provide business coaching and consultation? Details coming soon
How soon in advance should I book my appointment?
Appointments can be booked 2 weeks to 3 months in advance .
Do you all accept walk ins ?
We are by appointments predominantly. Walk ins welcomed ONLY if we can accommodate such on the schedule .
How do I maintain my Hair style at home ?
For long lasting braids and twists , keep braids tied daily under a silk bonnet.
Box Braids / Kinky Twist can be washed once in 3 weeks .In between wash a sea breeze or witch hazel cleanse is advised.
Most braid or twist styles last anywhere from 4-8 weeks.
Cornrows & Treebraids generally last about 3-5 weeks.
A touch up around the edges is advised about 4 weeks into the style to refresh edges and give hair line a rest.
Avoid pulling braids or twist into right ponytails